Mid-market Communications Solutions (Emerge)

Cloud-based communications platform to stay connected anywhere, anytime

Emerge is a superior cloud-based communications service, designed to grow with your business. This Hosted Communications Solution enables your organization to utilize next-generation VoIP technology with unmatched scalability and flexibility, for a fixed monthly cost.

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With Emerge, you can gain complete control of your voice and data communications with a web-based portal. Components of this hosted VoIP solution include:

  • Local, long distance, and toll free calling services
  • Data connectivity
  • Enterprise-class features and virtual applications, including corporate instant messaging and presence functionality
  • All customer premises equipment (CPE), including a router, switches and IP handsets
  • Optional call center, call recording, interactive voice response, and instant messaging & presence services

Key Features and Benefits

Affordable enterprise solution

Emerge offers advanced voice and data features designed for Fortune 500 enterprises at an affordable cost.

Timely communication

This next-generation VoIP technology allows your employees to work from anywhere, anytime and respond to customers more quickly than your competitors.

Consolidated virtual office

The cloud-based service enables you to consolidate all users and locations into a central virtual office and to scale as your needs change.

Business continuity and survivability

As a fully hosted and managed VoIP solution, it offers 24/7 support and disaster recovery capabilities to ensure business continuity and survivability.

Automatic technology upgrade

Automatic software technology upgrades and support in a fixed monthly bill, resolving the obsolescence and chasing technology issues.

Web-based administration

An easy-to-use web portal to administer your Emerge communications platform, including move, add, and change (MAC).

We use CBTS’ Emerge VoIP product, very customizable. The benefit to us is cost saving. There’s no hardware to upgrade, no software to upgrade, no licensing – it’s a budgetable flat flee we can anticipate monthly/yearly.

Jason Fitterer, VP of IT, Cheviot Savings Bank

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